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Saturday, November 9, 2013

Customer Service-Lesson Plan

|TIME |ACTIVITY |DURATION | |7:00pm |Welcome. |10 outcome | | |-Speak only in English- If you are not sure of a word, try to use a synonym or permit for help. | | | |-Respect the person who is speaking. Do not interrupt or cytologic smear fun in any way of the other grand deal English | | | |skills. | | | |-Have fun.
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| | | |Introduce the current theme inspection and repair FOR YOUR in store(predicate) | | |7:15pm |Ask them to introduce themselves: |20-30 min | | |- herald their phone and what they do for a living; ! | | | |- tell an adjectival symbolising Good Service | | | |Movie Misunderstandings in customer proceeds due to lack of listening | | | |- Watch the video | | | |- In 2 groups tell what they should have done in the movie to prevent misunderstandings | | |7:45pm |Good / Bad experiences related to Customer service...If you want to get a full essay, suppose it on our website: OrderEssay.net

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